WHY SUBSCRIBE:
We know life gets busy. We understand that the days are long, and the To-Do List is longer. When we think about how we can serve our Charlotte’s Web family better, we think about ways to make life just a little easier. With seamless autodelivery of your favorite Charlottes Web products, we’ve created a program to help take care of you, and all you do. To us, you’re family, and we created our subscription program to give you One Less Stress
- Save 10% on all subscription orders
- Free 2-day shipping on your first subscription order
- After your 6th subscription order, your 7th is free
TOP SUBSCRIPTION PRODUCTS
HOW IT WORKS
To subscribe to a product, select the “Autoship & Save 10%” button on any applicable product. Once you click that button, select the frequency of your subscription – every two weeks, 1 month, 6 weeks or 2 months. You initial order will be processed within 2 business days of completing your order. You Autoship order will continue to be placed on your chosen preference based on the date you placed your initial order. You must register for a Charlotte’s Web account on our website in order to subscribe to products.
You’re in complete control of your subscription. You can cancel or skip your Charlotte’s Web Subscriptions at any time. You will receive a notification two days prior to your shipment being processed reminding you that you will soon be receiving your order.
Set it and forget it. We encourage you to use our subscription program as a way to put your regular CW orders on autopilot. With that in mind, if possible, we recommend using a credit card that is not near expiration. In the event that your credit card is about to expire, we will notify you two weeks prior to expiration to remind you to update your credit card information in order to receive your subscription on time.
UPDATE OR CHANGE PAYMENT METHOD
To update or change the credit card associated with your subscription, log into your Charlotte’s Web account and click the “My Credit Cards” tab in the customer account view. Add, remove or update your credit card information. After making changes to your credit card in the “My Credit Card” tab, you’ll need to associate that card with your subscription. To do so, click the “My Product Subscriptions” tab and associate your credit card to your subscription.
SHIPPING
First subscription orders are shipped for free using 2-day air (valid on U.S. orders only). Subsequent orders are processed with ground shipping. Ground shipping is free on subscriptions over $74.99.
REWARDS POINTS AND OTHER PROMOTIONS
You earn Charlotte’s Web Love Reward Points on both one-time purchase and subscription orders! Reward Points can only be redeemed on non-subscription product purchases. Rewards Points cannot be redeemed to an orders with a combination of one-time purchases + subscription order in the cart. We suggest redeeming your points at regular intervals, as they expire 365 days after earning them.
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